NEWS & EVENTS

I have put together some links that may be of interest. Check back for more links and any related events such as seminars, speaking engagements, etc..

Here’s Why Soft Skills Are More Important Than Technical Skills

Why Soft Skills Are Harder Than They Look

The Cost of Turnover

A National Study of Human Resource Practices, Turnover, and Customer Service in the Restaurant Industry

This is How You Actually Break Bad Habits in Your Restaurant

The 5 Real Reasons You're Losing Restaurant Staff

How to Create a Restaurant Culture Built on Quality Service

How Core Values Impact Your Restaurant's Culture

Soft Skills Training: 4 Soft Skills Required to Work in a Restaurant

Appreciation Motivates Employees To Work Harder, Study Says

Motivating Your Staff to Provide Outstanding Service

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5 Restaurant Teamwork Myths Busted

Technical Skills VS Soft Skills: Which Are More Important?

Are Restaurant Employee Training and Staff Turnover Correlated? New Study Says Yes

How to Create a Restaurant Culture Built on Quality Service

Restaurant Core Values: Why You Need Them And How To Pick Them

Danny Meyer on the Value of Emotional Intelligence in Restaurants

How to Reduce Restaurant Employee Turnover